Subject: Tech Support Candidate - Habib Khan
From: Habib Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 May 2022 01:12:10 -0400

Tech Support
Test

Name

Habib
Khan

E-mail

[email-masked]

Phone Number

(+91) 9783902142

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mvpl

IT engineer

22/5/2022

25000

Previous
Employer 1

Snav

Firewall engineer

20/2/2021

Previous Employer 2

One point one solutions Pvt
LTD gurgaon

IT engineer

12/12/2013

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I'm interested in this position please find
attached file

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Yes issue connect each other devices are
connected

What according to you makes you a good candidate
for customer service or technical support job?

Remote
support technical error at time

On a scale of 1 - 5 please rate your
fluency in spoken English

3