Subject: Re: Tech Support Candidate - Abhishek Pandey
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 10 May 2022 06:53:30 -0700 (MST)

sound ok ,can consider 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Saturday, March 26, 2022 2:38:54 PM 
Subject: Fw: Tech Support Candidate - Abhishek Pandey 

interview 

From: Abhishek Pandey <[email-masked]> 
Sent: Saturday, March 26, 2022 12:03 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Abhishek Pandey 

	

	
			Tech Support Test 
		
	Name 	Abhishek Pandey 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 9555458476 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Greater Noida west 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Active Directory 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL Technologies 	Analyst 	60 Days 	19241 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1: Check the internet connection 
Step 2: Connection with LAN or over the WI FI 
Step 3: If other devices are working 
Step 4: Organization may have blocked other websites except its own. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1: Switch on the Bluetooth of both devices. 
Step 2: Search nearby devices. 
Step 3: Pair the device 
Step 4: Approve from your mobile phone, now Bluetooth speaker is connected to mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	Patience, time management and humble. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4