Subject: Tech Support Candidate - gourav singh
From: gourav singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 06:52:12 -0400

Tech Support
Test

Name

gourav
singh

E-mail

[email-masked]

Phone Number

(05368) 979306333

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

uttam nagar east

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Restart My Device

Make Sure the Internet Connection Works

Make sure search results load properly.

Check if the Website is Down for Everybody or Just Me

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Put your
Bluetooth device in pairing mode by pressing and holding the Power button or
Pairing button.

iPhone: Go to Settings > Bluetooth > Other devices. Tap the device to
connect.

Android: Go to Settings > Connected devices > Bluetooth. Select Pair new
device and then tap the speaker's name.

What according to
you makes you a good candidate for customer service or technical support
job?

Its all about your attitude in addition to your academic
qualification, like you should be soft spoken, good listener, problem solver,
helpful, team builder and know how to engage the people well.

On a
scale of 1 - 5 please rate your fluency in spoken English

4