Subject: Tech Support Candidate - Jayantdeep Yadav
From: Jayantdeep Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 03:53:52 -0400

| | Tech Support Test

Name | Jayantdeep Yadav
E-mail | [email-masked]
Phone Number | (+91) 8383943462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad (sec.31)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | L&T construction | ISD incharge | Currently working | 18200
Previous Employer 1 | CMS IT services | Feild desktop support engg | 8Feb 2022 | 11500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | May be some time website is down like www. NDTV. Com . But if these problem are shown only in your system then website is blocked by internet proxy or our server like shopose and cyberccom
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open our mobile bluetooth and serching for device . When we found our device in search box then click and pour between to them , when device will paired then connect outomatically
What according to you makes you a good candidate for customer service or technical support job? | Must you have  to responsible for your job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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