Subject: Tech Support Candidate - Mahesh Mahesh
From: Mahesh Mahesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 01:53:35 -0400

Tech Support
Test

Name

Mahesh
Mahesh

E-mail

[email-masked]

Phone Number

(+91) 7827997172

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Progressive infotech pvt Ltd

System Analyst

05-05-2022

14500

Previous Employer 1

Axis Infoline pvt Ltd

System support
engineer

02-02-2020

14500

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I have check internet connection next check
clear history and next clear cookies and next firewall is enable the this site
allow access.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First I have unlocked the mobile phone and next
I have go to mobile setting and next u have enable the Bluetooth and next I have
the in the Bluetooth speakers and next I have paired the Bluetooth speakers
name.

What according to you makes you a good candidate
for customer service or technical support job?

I have
system support engineer relevant experience 4+ years experience.

On a
scale of 1 - 5 please rate your fluency in spoken English

2