Subject: Fw: Tech Support Candidate - vishnu dutt
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 6 May 2022 10:10:02 +0000

no
________________________________
From: vishnu dutt <[email-masked]>
Sent: Friday, May 6, 2022 1:43 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - vishnu dutt

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    vishnu dutt
E-mail  [email-masked]
Phone Number    (+91) 9993410977
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      indore
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     techno visions  senior tech support engg        30 april 2022   30680
Previous Employer 2     sr technology   BDE - IT depratment     31 Dec 2018     25590
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Make sure internet connection is working and connected.
2.Make sure website load properly.
3.If website doesn't  open, there is reason to believe internet is not working properly.
4.Fix the connection issue before preceding.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Open the app setting
2.Navigate to the connected device, turn on the bluetooth toggle switch, if it is not enabled.
3.Select bluetooth to view option.
4.Select the pair new device to place the blue tooth device in pairing mode.
5.Look for bluetooth speaker name list.
6.Select the speaker name to connect it.
What according to you makes you a good candidate for customer service or technical support job? I am working in technical support from last 3 years.
i have having technical knowledge of linux DBMS , Mogo Db , Postgresql , Basic of Android UI/UX and i have worked on eclipse , android studio and Xcode.
I also love to working with people. i want to use my technical knowledge to solve customer issues.
On a scale of 1 - 5 please rate your fluency in spoken English  5