Subject: Tech Support Candidate - vishnu dutt
From: vishnu dutt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 May 2022 04:13:32 -0400

Tech Support
Test

Name

vishnu
dutt

E-mail

[email-masked]

Phone Number

(+91) 9993410977

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

indore

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

techno visions

senior tech
support engg

30 april 2022

30680

Previous Employer 2

sr technology

BDE - IT
depratment

31 Dec 2018

25590

In your past
experience you have (select all that applies)

Interacted
with International customers on Phone
Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.Make sure internet connection is working and
connected.

2.Make sure website load properly.

3.If website doesn't  open, there is reason to believe internet is not working
properly.

4.Fix the connection issue before preceding.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Open the
app setting

2.Navigate to the connected device, turn on the bluetooth toggle switch, if it
is not enabled.

3.Select bluetooth to view option.

4.Select the pair new device to place the blue tooth device in pairing mode.

5.Look for bluetooth speaker name list.

6.Select the speaker name to connect it.

What according to
you makes you a good candidate for customer service or technical support
job?

I am working in technical support from last 3 years.

i have having technical knowledge of linux DBMS , Mogo Db , Postgresql , Basic
of Android UI/UX and i have worked on eclipse , android studio and Xcode.

I also love to working with people. i want to use my technical knowledge to
solve customer issues.

On a scale of 1 - 5 please rate your
fluency in spoken English

5