Subject: Re: Tech Support Candidate - Nishant Mishra
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 4 May 2022 23:16:37 -0700 (MST)

bad comm ,wrong pronunciation, calls sh ,"s" 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Saturday, April 23, 2022 6:14:23 PM 
Subject: Fw: Tech Support Candidate - Nishant Mishra 

interview 

From: Nishant Mishra <[email-masked]> 
Sent: Saturday, April 23, 2022 12:10 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Nishant Mishra 

	

	
			Tech Support Test 
		
	Name 	Nishant Mishra 
	E-mail 	[email-masked] 
	Phone Number 	(91) 8269108858 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	New Ashok Nagar, Block A, New Delhi 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Splenoir 	Admin Support 	8 March 	18K 
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I have to check the internet connection. If it's OK then I have to Clear the cache file or cookies. Try again and If still we get an error once we update the browser. After this If still it's not worked then will reach out to tech team. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First I will connect the Bluetooth speaker to power shoket and switch on. Then tern on the Bluetooth mode and pair with the available device. After that we can use the Bluetooth device. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have a one year of experience in this field. I am handling technical issues and provide resolution on customer demand. I love to intract with new people and deal with them. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5