Subject: Tech Support Candidate - Sachin Sahu
From: Sachin Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 5 May 2022 02:04:31 -0400

Tech Support
Test

Name

Sachin
Sahu

E-mail

[email-masked]

Phone Number

(91) 7860177312

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ixar Pvt ltd

Technical
support enginerr

21Oct 2021

25000

Previous
Employer 2

Phooltas Transrail ltd

Traniee

18Nov 2017

18000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Did not interact
with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I check the browser setting . Is there
any security block on browser. Than after check the   DNS setting. Also check
the connectivity of the website in cmd with tracert command.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth option in mobile. Then after press the
Bluetooth speaker button for connectivity. In mobile  we select the particular
Bluetooth speaker. After connection sound is release by speaker .

What
according to you makes you a good candidate for customer service or technical
support job?

I am always try to learn new things and easily
understand the new technology.

On a scale of 1 - 5 please rate your
fluency in spoken English

4