Subject: English Language Test - Malgi Saikiran
From: Malgi Saikiran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 5 May 2022 01:30:35 -0400

Foreign Language
Screening Test

Name

Malgi
Saikiran    /  (248001) 9667657294    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello sir good morning thank you for mail for humour order
status I would like to inform that your order is shipped and handovered to
courier I contacted the courier guy he said that your adress is wrong which you
have mentioned while ordering plz let me know your correct adress I will update
and look into it

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello sir
good morning sorry for the inconvenience can I know the product details and I
will check the what can I do with product I will definitely do.my best