Subject: Tech Support Candidate - Satya Prasad
From: Satya Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 May 2022 02:19:08 -0400

Tech Support
Test

Name

Satya
Prasad

E-mail

[email-masked]

Phone Number

(91) 9848444124

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Rajahmundry

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Kal radio lrd

Network engineer

Still working

22,160

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
clear browser history and reset browser settings..and check internet connection
and lan port connection.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open phone
settings-open bluetooth settings- turn on Bluetooth.. and next power on
Bluetooth speaker and turn on Bluetooth.. and next go to phone Bluetooth
settings click paring..

What according to you makes you a
good candidate for customer service or technical support job?

Talk to the customer well and give a good answer to everything
the customer asks We need a better.

On a scale of 1 - 5
please rate your fluency in spoken English

4