Subject: Tech Support Candidate - Manyaa Jeslani
From: Manyaa Jeslani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 11:33:07 -0400

| | Tech Support Test

Name | Manyaa Jeslani
E-mail | [email-masked]
Phone Number | (91) 8840546653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 134
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech mahindra | Tech support | - | 34000
Previous Employer 1 | Concentrix | Tech support | 2019 april | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will try to reebot the computer
Clear the chache and cookies of the browser
Try to ping www.ndtv.com
Also could try changeing the dns to 8.8.8.8

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth on the phone
- turn on the bluetooth speaker
- go to the bluetooth setting and search for bluetooh device name
- click on that pair it with the device
- as soon as it pairs with each other it will work

What according to you makes you a good candidate for customer service or technical support job? | My technical skills and my soft skills make me a good candidate for the job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |