Subject: Fw: Tech Support Candidate - Amar Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 2 May 2022 13:28:39 +0000

no
________________________________
From: Amar Singh <[email-masked]>
Sent: Monday, May 2, 2022 10:24 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Amar Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Amar Singh
E-mail  [email-masked]
Phone Number    (+91) 9753384352
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     Mind Shaper Technologies        Hardware and networking Engineer        12/2021 27000
Previous Employer 2     Dahua Technologies      Project Engineer        05/2017 21500
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I will check my internet connection and check for date and time setting, browser plugins, browser version,
Then resolve it.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1 - open Bluetooth on mobile
Step 2 - press the key of speaker for pairing
Step 3 - search the name of Speaker
Step 4 - Connect it from mobile end.
What according to you makes you a good candidate for customer service or technical support job? My Skills, my experience.
On a scale of 1 - 5 please rate your fluency in spoken English  4