Subject: Fw: Tech Support Candidate - KRISHNA KUMAR
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 2 May 2022 13:28:04 +0000

no
________________________________
From: KRISHNA KUMAR <[email-masked]>
Sent: Monday, May 2, 2022 10:38 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - KRISHNA KUMAR

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    KRISHNA KUMAR
E-mail  [email-masked]
Phone Number    (91) 9031313910
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      kanpur
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Imedita System Analyst  December 2017   25000
Previous Employer 1     Laxmi Finance   Investment Banker Associate     April 2019      27500
Previous Employer 2     Shree Tirupati Balajee Agro Trading Co.Pvt.LTD  Executive Manager       November 2021   3000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  There may be a different reason behind this error. we have to check whether it's a 404 error or the ISP not responding. we can check ISP errors by opening other websites on the same browser.
Steps to Fix this Error
Change DNS server address
Restart Browser and also try Restart System
Delete Temporary file ( win +R and temp)
Delete browser history, cache cookies
These possible can fix this error

Please list the steps to connect a Bluetooth speaker to your mobile phone.      First, disconnect it from other connected devices if it's connected Then Make the Bluetooth device Discover mode then Pair it with mobile by opening mobile Bluetooth options. Here we can easily Pair Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? Provided Troubleshooting for Internal and External
user while working at the help desk.
Worked within available project Budgets
On a scale of 1 - 5 please rate your fluency in spoken English  4