Subject: Fw: Tech Support Candidate - Chirag Bhardwaj
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 2 May 2022 13:26:04 +0000

no
________________________________
From: Chirag Bhardwaj <[email-masked]>
Sent: Monday, May 2, 2022 10:48 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Chirag Bhardwaj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Chirag Bhardwaj
E-mail  [email-masked]
Phone Number    (0129) 7838292812
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Faridabad Sector 29
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tap Solution    Sr. Technician  NA      45000
Previous Employer 1     Fareportal      Sr Executive    march 2020      40000
Previous Employer 2     Unibiz tech     Technician      June 2019       38000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  According to my knowledge , i would first check the website name again and if that still persist then i would simply reset the particular browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn on the speaker.
2.You will see a blue light blinking in your speaker.
3.If you don't see the light blinking , press and hold the bluetooth icon.
4.From the control center of your mobile phone , press and hold the bluetooth icon it will take you to the bluetooth setting then turn on the bluetooth.
5.It will show you all the available devices nearby.
selected your bluetooth speaker it will get connected.
What according to you makes you a good candidate for customer service or technical support job? According to me my skill would be listening.If you will not listen to the customer query or problem then you wouldn't be able t solve it. Patience is my one of my skill.
On a scale of 1 - 5 please rate your fluency in spoken English  4