Subject: Fw: Tech Support Candidate - Sharwan Vishwakarma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 2 May 2022 13:21:39 +0000

no
________________________________
From: Sharwan Vishwakarma <[email-masked]>
Sent: Monday, May 2, 2022 5:49 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sharwan Vishwakarma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sharwan Vishwakarma
E-mail  [email-masked]
Phone Number    (+91) 9026189269
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Lucknow
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Precision Group System Engineer working 17k
Previous Employer 1     Veetechnologies Technical support       05 FEB 2021     12k
Previous Employer 2     Bharat IT services Ltd  Trainee Engineer        29sep 2020      8k
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First checked internet connection and then checked
system date and time checked website also in others system website working are not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on bluetooth and search & checked blueetooth  device driver are install are not its checked speaker is connected to jack
What according to you makes you a good candidate for customer service or technical support job? less time to take resolved the issue and customer satisfaction.
On a scale of 1 - 5 please rate your fluency in spoken English  3