Subject: English Language Test - Shivam Yadav
From: Shivam Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 07:07:58 -0400

| | Foreign Language Screening Test

Name | Shivam Yadav    /  (+91) 9717272484    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer, we are from livesalesman. you ordered a hand bag from our online store our courier tried to deliver the order to you but the delivery address as per the courier was wrong.
Please get your deliver address correct and Our courier will get you soon. If any quiry please contact +91**********

Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul.  we are from homebox happy to help you again we are sorry for the issue. we have received your mail our respond we be get you soon for more quiry please+91**********

Thank you

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