Subject: English Language Test - MENATH SUNIL KUMAR
From: MENATH SUNIL KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 05:38:35 -0400

Foreign Language
Screening Test

Name

MENATH
SUNIL KUMAR    /  (+91) 9014936888
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Sorry for
the inconvinence sir iam glad to solve your problem sir please make sure that
the address you given for delivery is correct if u have entered wrong address
kindly send your exact address to deliver your courier sir I hope I solved your
problem with my response.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Sorry for the inconvinence from our side sir.we will replace
the TV cabinet as soon as possible sir