Subject: English Language Test - Revathi Kukkala
From: Revathi Kukkala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 04:45:44 -0400

Foreign Language
Screening Test

Name

Revathi
Kukkala    /  (517417) 8790709398
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Retake the
order details ,and accept the contact details.send the order back to them

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

As per
policies, take his complent and as per return policy ,retake that tv and order
new one to him . Because quality is most important for sales then only
customer believe the company and products.