Subject: Tech Support Candidate - Amar Singh
From: Amar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 00:54:04 -0400

Tech Support
Test

Name

Amar
Singh

E-mail

[email-masked]

Phone Number

(+91) 9753384352

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Mind Shaper Technologies

Hardware and networking Engineer

12/2021

27000

Previous
Employer 2

Dahua Technologies

Project Engineer

05/2017

21500

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First, I will check my internet connection and
check for date and time setting, browser plugins, browser version,

Then resolve it.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step 1 -
open Bluetooth on mobile

Step 2 - press the key of speaker for pairing

Step 3 - search the name of Speaker

Step 4 - Connect it from mobile end.

What according to
you makes you a good candidate for customer service or technical support
job?

My Skills, my experience.

On a scale of 1 - 5
please rate your fluency in spoken English

4