Subject: Tech Support Candidate - Ankit Gaur
From: Ankit Gaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 1 May 2022 06:49:17 -0400

| | Tech Support Test

Name | Ankit Gaur
E-mail | [email-masked]
Phone Number | (9599163909) 8130984065
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Concentrix | | 19000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will type www.ndtv.com on my first browser, then if it doesn't open in this browser, i will check on to the other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to Settings > Connected devices > Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | I am a Hardworking and a dedicated person
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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