Subject: Re: English Language Test - Aakash Singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 28 Apr 2022 05:04:18 -0700 (MST)

sound average ,fresher,not worth it 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Thursday, April 28, 2022 2:28:19 PM 
Subject: Fw: English Language Test - Aakash Singh 

interview 

From: Aakash Singh <[email-masked]> 
Sent: Thursday, April 28, 2022 12:28 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Aakash Singh 

	
	
			Foreign Language Screening Test 
		
	Name 	Aakash Singh / (91) 7678485011 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	I am aakash singh your chat supporter 
As I see you ordered a hand bag from our online store And accordingly to company policy order was on time but our courier representative tried to deliver the good but your address on the courier was wrong 
So according to company policy your order is cancelled 
But you don't need to be worry 
You will be able to book again your product with some extra charges because of mentioning wrong address. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	I am glad to help you on this topic 
According to company policy ,the product after the installation is checked by the customer. At that time you didn't mention that but your product is under warranty so i booked a visit of our field technician to check the product 
Our technician will reach you at 29 april. 
For any other query 
Email us on @@@@@@