Subject: Re: English Language Test - varun kapoor
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 28 Apr 2022 03:46:12 -0700 (MST)

number invalid 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Thursday, April 28, 2022 2:59:42 PM 
Subject: Fw: English Language Test - varun kapoor 

interview 

From: varun kapoor <[email-masked]> 
Sent: Thursday, April 28, 2022 11:52 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - varun kapoor 

	
	
			Foreign Language Screening Test 
		
	Name 	varun kapoor / (91) 88266130209 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	sir/mam, 
We have received your query regarding the status of your order we are happy to serve you as per your request we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact you .kindly set and check your delivery location again and call to pick your order. 

Thanks 
Babyshop. 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	sir/mam, 
We have received your email regarding your complaint. we are happy to serve you. as per your request our representative visit your home/flat to check . and we will update you within 24-48 hours. As per our company policy we don't refund the amount but we will replace the item if it is necessity sorry for this inconvenience we try to resolve your issue as soon as possible. 

Thanks 
Homebox.