Subject: Fw: Tech Support Candidate - P Sai Siddartha Reddy
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 28 Apr 2022 09:31:07 +0000

no
________________________________
From: P Sai Siddartha Reddy <[email-masked]>
Sent: Thursday, April 28, 2022 10:43 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - P Sai Siddartha Reddy

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    P Sai Siddartha Reddy
E-mail  [email-masked]
Phone Number    (91) 9629602603
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Bangalore
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Any application support
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Deloitte        Analyst 6/29/2022       51600
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly, I will ensure I am connected to Internet on my device and check if I am able to open other websites. If I am able to access other sites then I will clear the cache and check the cookies if anything is blocked, if everything looks fine then I will restart my device and see if that works, if nothing works I will check with other browser and see if the website is down for some reason.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on the Bluetooth speaker and make sure it is in pairing mode.
2. Switch on the Bluetooth on the mobile phone.
3. Click on the Bluetooth speaker name from the available list.
4. Pair the device and you are good to use the Bluetooth speaker
3.
What according to you makes you a good candidate for customer service or technical support job? I feel that the technical support role is very responsible and needs a last hope of the end user(customer) to get their problems resolved. I am always interested in learning new technologies. I will give my best to resolve the issues that comes to me and will serve the customers in a polite manner with all the updates I have for their issues.
On a scale of 1 - 5 please rate your fluency in spoken English  5