Subject: Fw: English Language Test - Aakash Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 28 Apr 2022 08:58:19 +0000

interview
________________________________
From: Aakash Singh <[email-masked]>
Sent: Thursday, April 28, 2022 12:28 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Aakash Singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Aakash Singh    /  (91) 7678485011    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  I am aakash singh your chat supporter
As  I see you ordered a hand bag from our online store And accordingly to company policy order was on time but our courier representative tried to deliver the good but your address on the courier was wrong
So according to company policy your order is cancelled
But you don't need to be worry
You will be able to book again your product with some extra charges because of mentioning wrong address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   I am glad to help you on this topic
According to company policy ,the product after the installation is checked by the customer. At that time you didn't mention that but your product is under warranty so i booked a visit of our field technician to check the product
Our technician will reach you at 29 april.
For any other query
Email us on @@@@@@