Subject: English Language Test - Soumen Biswas
From: Soumen Biswas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Apr 2022 02:22:35 -0400

| | Foreign Language Screening Test

Name | Soumen Biswas    /  (+91 ) 7982467622    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First of all we will listen to the customer , and then we will ask ,tell them the reason then ask the correct address , and we will assure the customer , to provide the hand bag asap , and say sorry For the Trouble

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir
I am Sorry For The Trouble Let me Confirm From our Unit And We Will Get Back To You

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