Subject: Re: English Language Test - MAROOF Akbar
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Apr 2022 23:20:24 -0700 (MST)

cannot relocate from jammu and kasmir.looking for WFH 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, April 25, 2022 9:18:28 PM 
Subject: Fw: English Language Test - MAROOF Akbar 

interview 

From: MAROOF Akbar <[email-masked]> 
Sent: Monday, April 25, 2022 4:16 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - MAROOF Akbar 

	
	
			Foreign Language Screening Test 
		
	Name 	MAROOF Akbar / (09) 7889443441 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi XYZ 

Sorry to hear that you have not received the order that you have recently placed, please allow me sometime so that i can check this for you 

Sorry to keep you waiting 

As i am able to check the address that you have provided while placing the order seems incomplete due to which our courier partner is unavailable to deliver it to you, I would request you to help me with the correct address so that i can share it with out courier partner so that they can deliver the order to you asap. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Sorry for the inconvenience, Please allow me a minute so that i can check it for you. 

Sorry to keep waiting, 

I will share you the email id of our team so that you can share the pictures of the TV Cabinet with our team once they will get it,They will arrange a replacement for you. 

Thanks