Subject: Re: English Language Test - Hamad Hussain
From: Elharith Elsiddig <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: aishwarya jaiswal <[email-masked]>
Date: Wed, 27 Apr 2022 21:50:25 -0700 (MST)

Hi, 

There were no errors in his writing, and it was clear. 

Regards, 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]>, "Elharith Elsiddig" <[email-masked]> 
Sent: Tuesday, April 26, 2022 5:32:15 PM 
Subject: Fw: English Language Test - Hamad Hussain 

hi Elharith, 

please check his arabic. 

thanks 

From: Hamad Hussain <[email-masked]> 
Sent: Monday, April 25, 2022 9:38 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Hamad Hussain 

	
	
			Foreign Language Screening Test 
		
	Name 	Hamad Hussain / (91) 09990334993 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Mr. Rana Singh 

Sub: - Status of the ordered product from the online store (handbag). 

Dear Sir, 

As per our record the courier company tried to deliver the handbag to the given address but as per the courier company the address was wrong, 

Kindly provide us the correct address could able to deliver as soon as possible. 

Thanks! 
Live Salesman 

السيد/ رنا سينغ 
.الموضوع : - حالة المنتج المطلوب من المتجر الإلكتروني (حقيبة يد 
.عزيزي السيد 

,حسب لسجلنا، ان الشركة البريد السريع حاول لتسليم حقيبة اليد إلى العنوان المتوفرة من جانبك 
.ولكن وفقًا لشركة البريد السريع ان العنوان المكان المتوفرة غير صحيح 
.يرجى تزويدنا بالعنوان الصحيح ليمكن تسليمه في أقرب وقت ممكن 

شكرًا ! 
LiveSalesMan 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Mr. Abdul 

Dear Sir, 
Sorry to hear that the TV cabinet is not in a good Condition as you found too many scratches on it. 
We are happy to help you through the exchange process, our field service person will visit soon and will replace it as per company terms. 

Thanks! 
LiveSalesMan 

السيد/عبدل 

.عزيزي السيد 

.نتأسف أن خزانة التلفزيون ليست في حالة جيدة حيث وجدت فيه كثير من الخدوش 
.يسرني أن يساعدك بعملية التبادل المذكورة أعلاه 

.سيزور موظف الخدمة الميدانية لدينا قريبًا وسيحل محله وفقًا لشروط الشركة 

شكرًا 
LiveSalesMan