Subject: Fwd: English Language Test - Damini Sharma
From: Deeksha Dadu <[email-masked]>
To: aishwarya jaiswal <[email-masked]>
Date: Wed, 27 Apr 2022 15:11:03 +0000

Interview

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Begin forwarded message:

From: Damini Sharma <[email-masked]>
Date: 27 April 2022 at 20:00:11 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, [email-masked], [email-masked]
Subject: English Language Test - Damini Sharma
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Damini Sharma    /  (91) 8076450385    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Ma'am as per the information we had, we have delivered the order on the same address. But, what I can do for you is we can check whether the order has been returned or not and then we can send it to the correct updated address but that might take some time. Therefore, we would request you to please wait.
Thanks and Regards
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   We apologise for the inconvenience caused. And we assure that the needful will be done by the end of the day.