Subject: Re: Tech Support Candidate - Rahul Krishna
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Apr 2022 05:06:16 -0700 (MST)

wrong pronunciation,bad comm,reject 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Wednesday, April 27, 2022 4:07:14 PM 
Subject: Fw: Tech Support Candidate - Rahul Krishna 

interview 

From: Rahul Krishna <[email-masked]> 
Sent: Wednesday, April 27, 2022 2:59 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Rahul Krishna 

	

	
			Tech Support Test 
		
	Name 	Rahul Krishna 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 8103436094 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Muzaffarpur, Bihar 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HCL Technology 	Analyst 		16590 
Previous Employer 1 	Collabera 	Analyst 	21 june 	15500 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I check the network on my computer whether it is connected or not. If it is not connected then I will try to reconnect and give password. If problem exist again then restart the system and try to login. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First open the Bluetooth of the mobile phone and turn on the speaker and try to pair them.If phone and speaker is paired that means it is connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have problem solving and analytical skills. 
I have an experience of 17 months in tech support role. Also always got a good feedback from customer end. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4