Subject: Re: Tech Support Candidate - Deepak Saxeba Deepak
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Apr 2022 04:13:40 -0700 (MST)

sound Ok,can consider,shared details in sheet 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Wednesday, April 27, 2022 4:10:26 PM 
Subject: Fw: Tech Support Candidate - Deepak Saxeba Deepak 

interview 

From: Deepak Saxeba Deepak <[email-masked]> 
Sent: Wednesday, April 27, 2022 11:36 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Deepak Saxeba Deepak 

	

	
			Tech Support Test 
		
	Name 	Deepak Saxeba Deepak 
	E-mail 	[email-masked] 
	Phone Number 	(91) 8433164135 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	Bareilly 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
MacOS 
Networking - basic 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Sagenext infotech 	Technical support 	Currently working 	27000 
Previous Employer 1 	Tech mahindra 	Technical support 	30/11/2021 	19000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will check the internet connection. Will try to change rhe network. Check if there is any firewall blocking the connection. Will check the browser's settings if It is not blocking any IP. Will try to switch VPN on and off 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn off Bluetooth in both the devices. Check if the speaker name is coming in the scan devices. Pair the speaker with your mobile. Connect both wirelessly. 
	What according to you makes you a good candidate for customer service or technical support job? 	Customer dealing capability. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5