Subject: English Language Test - Moshin Khan
From: Moshin Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Apr 2022 07:02:33 -0400

Foreign Language
Screening Test

Name

Moshin
Khan    /  (+91) 08920700148    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Sir/mam we tried to reachbat your location to give you your
order hand bag. Unfortunately our delivery boy was not able not to find your
location and contact you. Kindly call on this number 8920***** to pick up your
order.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

THE
MANAGER

TV HOUSE

UTTAM NAGAR WEST

Dear sir/mam

I purchased a TV cabinet from last week. I
just wanna to confirm that After your team left I notice that the cabinet has
too many scratches on it. So kindly request to you please return this unit or
replace it. I hope you will solve my problem as soon as possible

Than you

Regards

Moshin khan