Subject: Fw: English Language Test - Shubhanchal Sandhu
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 27 Apr 2022 10:29:20 +0000

interview
________________________________
From: Shubhanchal Sandhu <[email-masked]>
Sent: Wednesday, April 27, 2022 3:48 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Shubhanchal Sandhu

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Shubhanchal Sandhu    /  (0120) 9311094601    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good morning sir/mam ,
Welcome to xyz limited. As i can check status of your order our delivery partner has tried to deliver your order but the address which you have to provided was wrong. No need to worry we are there to assist you. Kindly just provide the correct address where you want the delivery of your order and i will be there to provide you the delivery as soon as possible.

Thanks and regards
Xyz limited
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear sir,
Based on your query regarding your order we just request you to kindly share pictures of the TV cabinet in which scratches are visible. We will be providing you the proper assistance regarding the replacement of the product .

Thanks and regards
Homebox team