Subject: Re: English Language Test - Kumkum Chaudhary
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Apr 2022 03:16:07 -0700 (MST)

bad comm ,did not find smart at all,fresher 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, April 25, 2022 9:13:37 PM 
Subject: Fw: English Language Test - Kumkum Chaudhary 

interview 

From: Kumkum Chaudhary <[email-masked]> 
Sent: Monday, April 25, 2022 8:46 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Kumkum Chaudhary 

	
	
			Foreign Language Screening Test 
		
	Name 	Kumkum Chaudhary / (+91) 8791608813 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer, 

Greetings! 

Thanks for shopping with us. 

We sincerely apologize for the delay in delivering your order. 

This item was dispatched on same day of order placement. 
But as per details received from our courier partner there is problem in address location mentioned in this order he was not able to find this address and due to this item remained undelivered. 

We request you kindly check and update the address details to re attempt the delivery. You can also cancel this order and place a new order with new address. 

Hope this will help in resolving your concerns. 

Please feel free to reach out to us incase of any further assistance. 

Warm regards, 
Customer Service 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Greeting from Homebox! 
We are so sorry for the inconvenience caused to you. Our team is really working on this issue and you will hear from us very soon. 
Once again we apologize for the inconvenience. We will continue to do everything we can to speed up and resolve the issue asap.