Subject: Re: English Language Test - Deepak Kumar
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Apr 2022 00:26:37 -0700 (MST)

sound ok, can consider,last salary17,500k,offered 19k 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, April 26, 2022 3:59:51 PM 
Subject: Fw: English Language Test - Deepak Kumar 

interview 

From: Deepak Kumar <[email-masked]> 
Sent: Monday, April 25, 2022 3:54 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Deepak Kumar 

	
	
			Foreign Language Screening Test 
		
	Name 	Deepak Kumar / (201301) 8218456804 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Subject:- Order status. 

Hi sir I apologize for the inconvenience we will help you regarding your concern. As I have reviewed your account and found that you have ordered a hand bag from our online store 14 days back. The order was shipped by us' and handed over to courier company same day when the order was placed. The courier boy tried to deliver the order at your address but as per the courier boy address was wrong. I would request you to kindly cancel this order at your end and place a new order. Right now we are unable to change your address. I apologize for the inconvenience. 

Regards 
Deepak kumar 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Subject:- Damage/ Defective 

Hi Abdul I apologize for the inconvenience we will help you regarding your concern and I assure you this will not happened again in the future. I would like to inform you that I am raising the return request for this product. I have raised the request this is your ticket id 123456. Kindly packed your product that you have received at the time of delivery. 

Regards 
Deepak kumar