Subject: English Language Test - Ankit Rawat
From: Ankit Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Apr 2022 03:23:21 -0400

Foreign Language
Screening Test

Name

Ankit
Rawat    /  (226021) 7905143930
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Sir/Ma'am
we tried to reach at your location to give you yours ordered Hand bag but
unfortunately our delivery boy is unable to find your location and contact us
.kindly set and check your delivery location sir

THANKYOU

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Sir we
are apologize for the inconvenient we are exchange your tv by our team
sir.