Subject: Re: English Language Test - Harish Mishra
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Apr 2022 00:15:09 -0700 (MST)

sound ok,canconsider,experienced,last salary 25k,offered 26k 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, April 26, 2022 4:00:50 PM 
Subject: Fw: English Language Test - Harish Mishra 

interview 

From: Harish Mishra <[email-masked]> 
Sent: Tuesday, April 26, 2022 2:38 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Harish Mishra 

	
	
			Foreign Language Screening Test 
		
	Name 	Harish Mishra / (91) 8299259226 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir, 

I certainly understand your concern. I will be more than happy to help you. As I understood, you want to know the status of your order for "Bag". Please be assured, I will definitely check and help you in this regards. As I have checked, our courier partner has tried to deliver your order on expected date but they were failed to deliver your order as the address was wrong that you have provided us while placing your order. I would like to inform you that please check your address and place a new order. I hope I was able to assist you today. 

Thanks for reaching us. Have a great day! 

Regards 
Babyshop.com 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 

I am really sorry to hear that. Please do not worry, I will surely assist you in this regards. As I can check, the seller is providing 10 days replacement on this product. Please do not worry, I have raised a complaint regarding this issue. The seller will replace this product in 3 working days. 

Hope I was able to help you today. 
Have a great time! 

Regards 
Homebox.com