Subject: Tech Support Candidate - sachin tariyal
From: sachin tariyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Apr 2022 03:11:15 -0400

Tech Support
Test

Name

sachin
tariyal

E-mail

[email-masked]

Phone Number

(110017) 9999653525

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

saket

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware -
Basic
RDS

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

HCL

Senior analyst

5 feb

37000

Previous
Employer 1

BT

Analyst

Previous Employer 2

Exl

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will reset my browser first after that i will
delete the Cache cookies for my browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

I will open
my Bluetooth device and search the device name as per Speaker name

What according to you makes you a good candidate
for customer service or technical support job?

I have
good previous experience with different 2 organizations, I have skill set to
talk US, UK users with good problem solving skills.

On a scale of 1 - 5
please rate your fluency in spoken English

4