Subject: Re: English Language Test - Saloni Sharma
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 26 Apr 2022 23:02:11 -0700 (MST)

sound good,can consider,stay in Rampur,UP,will confirm around 4pm 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, April 26, 2022 8:17:13 PM 
Subject: Fwd: English Language Test - Saloni Sharma 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Saloni Sharma <[email-masked]> 
Date: 26 April 2022 at 20:12:36 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, [email-masked], [email-masked] 
Subject: English Language Test - Saloni Sharma 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Saloni Sharma / (+91) 9389738180 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 
I apologize for the inconvenience caused to you. 
I would like to inform that the order was shipped by us but as per the courier, your address was incorrect. So, it was cancelled. 
If you want, you can place the order again on valid address. 
For any further information, feel free to contact us. 
Regards 
Team xyz 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer, 
I am sorry that your tv have got scratches. I would request you to share pictures of it so that the team can look into it and take necessary actions. 
Once we receive the pictures we will get back to you within 48 hours. 
Thankyou for your patience. 
Regards 
Team abc 	

	

BQ_END