Subject: Tech Support Candidate - kalyan babu
From: kalyan babu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Apr 2022 08:31:12 -0400

| | Tech Support Test

Name | kalyan babu
E-mail | [email-masked]
Phone Number | (517319) 8074396617
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | First source | bangalore | April 30 | 23500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we have to check the internet connection
once i will switch off the wifi and i wil switch on once again
i will delete the cookies and history
again i will run the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

i will switch on bluetooth in moblie
i will switch on bluetooth in speaker
in moblie it will display the name of the bluetooth speaker and i will tap on that it will connect

What according to you makes you a good candidate for customer service or technical support job?

we can talk to customer in poliet manner
we can reslove their problem
we need to early interact with them

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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