Subject: Fw: Tech Support Candidate - ABHILASH CHANDRA
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 26 Apr 2022 12:01:35 +0000

no
________________________________
From: ABHILASH CHANDRA <[email-masked]>
Sent: Monday, April 25, 2022 11:49 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - ABHILASH CHANDRA

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    ABHILASH CHANDRA
E-mail  [email-masked]
Phone Number    (+91) 7827841701
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        SSPL DRDO New Delhi     PROJECT INTERN  31/01/2022      NA
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The steps I will take in logical order to troubleshoot the problems are,

1)Reload the page again.
2)I will check my internet connection properly.
3)Check if the Website is Down for Everybody or Just Me
4)If website is down for everybody then try again later
5)If website is down for me then try another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Steps to connect a Bluetooth speaker to your mobile phone.

1)Power on the bluetooth speaker.
2)Switch on the bluetooth connection in the mobile.
3)Allow the pairing of the bluetooth speaker with mobile.
4)Assured the bluetooth speaker is connected with the mobile.
What according to you makes you a good candidate for customer service or technical support job? As I have a good background knowledge in the Technical field and along with that having a good and decent strength of having best customer releationship.
On a scale of 1 - 5 please rate your fluency in spoken English  3