Subject: Fw: Tech Support Candidate - Siddharth Chaubey
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 26 Apr 2022 10:43:30 +0000

no
________________________________
From: Siddharth Chaubey <[email-masked]>
Sent: Tuesday, April 26, 2022 11:28 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Siddharth Chaubey

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Siddharth Chaubey
E-mail  [email-masked]
Phone Number    (91) 8287817295
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        TCS     Developer       15 April
Previous Employer 1     Astix solution  Support Engineer        18 jan
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Delete browser history
Open incognito mode if internet proper worked
Reopen website
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Click to open Bluetooth Apps
Find the device pair or new(If not pair)
Allow to pair match device
Connect device to Bluetooth
What according to you makes you a good candidate for customer service or technical support job? Following some step-
feasibility study
Customer requirements analysis (Cust Issue
Tracking)
Understand Customer problems
Find Error or bugs according Customer
Provide level support
Resolved Issue Tracking
Locked ticket and share to Customer
On a scale of 1 - 5 please rate your fluency in spoken English  4