Subject: Fw: Tech Support Candidate - Mamta Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 26 Apr 2022 10:42:32 +0000

no
________________________________
From: Mamta Yadav <[email-masked]>
Sent: Tuesday, April 26, 2022 11:51 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mamta Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mamta Yadav
E-mail  [email-masked]
Phone Number    (91) 7000979534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        PC solution pvt ltd     Remote support engineer 15 May  19,700
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First we will check ask this website is running for other team members or not if it is not accessible by everyone we will check at our end as per this isse will be with website. If it is not working for user only we will check the settings blocked and check user have access earlier or not either user access is not revoked.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      On the bluetooth speaker
On the bluetooth in your device
Check for devices.
Select the speaker with name
And pair with it
At last it will work.
What according to you makes you a good candidate for customer service or technical support job? Strong concentration
Ability to understand the concern
Versatile to resolve the issue
On a scale of 1 - 5 please rate your fluency in spoken English  4