Subject: Fw: Tech Support Candidate - REYYI TIRUPATI
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 26 Apr 2022 10:31:15 +0000

no
________________________________
From: REYYI TIRUPATI <[email-masked]>
Sent: Tuesday, April 26, 2022 1:54 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - REYYI TIRUPATI

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    REYYI TIRUPATI
E-mail  [email-masked]
Phone Number    (+91) 7660999555
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Srikakulam
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        IDEAS FACTORY VENTURES PVT.LTD  TECHNICAL SUPPORT       MAY 05  45000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The problem only happens on a secure (https) website . Open a new tab and check to see if you can load another website like google.com or mozilla.org
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1: Pair a Bluetooth accessory · Swipe down from the top of the screen.  Touch and hold Bluetooth .  Tap Pair new device. If you don't find Pair new device
What according to you makes you a good candidate for customer service or technical support job? First, I think is experience, you can always have a better trust to someone who has experience of doing something and their achievements
On a scale of 1 - 5 please rate your fluency in spoken English  5