Subject: Fw: Tech Support Candidate - Deepmala Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Apr 2022 15:58:33 +0000

no
________________________________
From: Deepmala Singh <[email-masked]>
Sent: Sunday, April 24, 2022 11:55 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Deepmala Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Deepmala Singh
E-mail  [email-masked]
Phone Number    (+91) 8130930255
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gaur City 1
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     Hello verify India pvt ltd      Sr operation executive  31 August 2020  32600
Previous Employer 2     HDFC ERGO GIC   Fraud examiner  31 December 2019        27000
In your past experience you have (select all that applies)      Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check the link
If there is network problem then I will go through network access option and will try to resolve their.
If it's not a problem then I will check connection of network and path of network and website then will resolve it if it's any networking issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Both devices should be switch on
Open the Bluetooth for both devices
Searching device
Find device(with name or address)
Request to connect
It will be connected
What according to you makes you a good candidate for customer service or technical support job? I am having experience on same domain and i believe in my self that my knowledge and experience will be favour to company growth
On a scale of 1 - 5 please rate your fluency in spoken English  4