Subject: Fw: Tech Support Candidate - Abhinav Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Apr 2022 15:57:22 +0000

no
________________________________
From: Abhinav Kumar <[email-masked]>
Sent: Monday, April 25, 2022 1:02 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhinav Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhinav Kumar
E-mail  [email-masked]
Phone Number    (91) 8210471411
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida, sector 122
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        IGT     Process Associate               29000
Previous Employer 1     WNS     Sr. Associate           22700
Previous Employer 2     Falcon Force    Process Associate               17000
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  In some cases it shows site not reached due to problems in our cached files. few steps are:-
Steps 1 clear our browser cache.
Steps 2 clear our images and files on chrome.
steps 3 clear unwanted data.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      steps 1. power on the speaker of the device on Bluetooth mode.
steps 2 on Bluetooth of the mobile phone.
steps 3 pairing both the speaker and mobile phone.
What according to you makes you a good candidate for customer service or technical support job? A technical Support should be clear in their concept or thoughts in which they try to helping the customer in best possible way and have all the easy way that they can guide, educate and help the customer on the products which they are using.
On a scale of 1 - 5 please rate your fluency in spoken English  5