Subject: Fw: English Language Test - Prachi Gupta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 25 Apr 2022 15:48:55 +0000

interview
________________________________
From: Prachi Gupta <[email-masked]>
Sent: Monday, April 25, 2022 3:59 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Prachi Gupta

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Prachi Gupta    /  (201301) +918826480063    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,
We are sorry for the inconvenience caused to you. The issue our courier company is facing with the delivery of your order is that your address is wrong . Please update your address on our site.

Regards,
Team babyshop
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer ,
Thank you for your feedback. Your TV cabinet will be replaced by our team in 3-5 working days . Sorry for the inconvenience caused to you.
Regards,
Team Homebox