Subject: English Language Test - Manoj Chandra
From: Manoj Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Apr 2022 08:11:33 -0400

| | Foreign Language Screening Test

Name | Manoj Chandra    /  (91) 8076662611    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Date:  25 April 2022
From: [email-masked]
To:  [email-masked]
Sir/madam,
As per information I am able to get your order is shipped and handed over to courier company on same day. But according to courier company they are not able to contact you or finding your address.
I am sharing a link to you on which u can share your correct address and mobile no so that we can connect you easily

Thanking you

Regards
Manoj chandra

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Date : 25 April 2022
From : xyz @gmail.Com
To : [email-masked]
Sir,
First a fall according to our installing team protocol  before installing they  check it throughly so if there is any scratch they might notice it but they don't mention anything about it .Even if there is any problem from company side we can fix it according term and condition of company.
Thanking you
Regards
Manoj chandra

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