Subject: Re: English Language Test - Rishabh Surana
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 25 Apr 2022 02:13:57 -0700 (MST)

ok comm skills,sound smart also,did b-tech ,shared tech support test 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Saturday, April 23, 2022 3:06:54 PM 
Subject: Fw: English Language Test - Rishabh Surana 

interview 

From: Rishabh Surana <[email-masked]> 
Sent: Saturday, April 23, 2022 2:37 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Rishabh Surana 

	
	
			Foreign Language Screening Test 
		
	Name 	Rishabh Surana / (+91) 8800322255 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Sir, Rishabh this side. I'll be your representative Sir. Your order has been sent to courier company and there is some glitch in your address location. I would request you to send us your exact location and nearby landmark so that your package gets you in 2 days. Sir please contact the undersigned and your issue will be resolved soon. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Sir, I'm Rishabh and I'll be your representative for this issue. Once item has been installed by our team you have confirmed safe handling by our team. Sir we can't help you now as the item had been delivered and we have your receiving.