Subject: Re: English Language Test - Mohd Akhlaque
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 25 Apr 2022 00:23:59 -0700 (MST)

good comm skills,already getting 35k 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Saturday, April 23, 2022 5:59:53 PM 
Subject: Fw: English Language Test - Mohd Akhlaque 

interview 

From: Mohd Akhlaque <[email-masked]> 
Sent: Thursday, April 21, 2022 6:27 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Mohd Akhlaque 

	
	
			Foreign Language Screening Test 
		
	Name 	Mohd Akhlaque / (+91) 9017733786 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	We are really sorry for inconvenience caused to you . Rest assured we are working on your concern and will definitely provide you with suitable resolution. 
For the time being . You can just wait for the product to be return to the warehouse , once the product is returned to the warehouse and it passes quality test it will be reshipped to your address within the prescribed time limit . For that May I have the correct address of yours so that the product can be shipped to your address conveniently . Thank You 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	First of all , we are really sorry for the problem you are facing . 
Please rest assured , we will definitely help you regarding your concern . 
I have registered a complaint on your behalf , you can note down the complaint number for future reference. 
You can wait for sometime , our man will call you back and he will help you regarding your concern. 
Please keep the cabinet safe with you , our man will be looking into the issue and he will let you know the future course of action as well. 
Thank you for using Homebox's TV cabinet , we will try to make sure that you do not face any issue in future. 
Thank you for being a valuable customer of Homebox .